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 Safety Charter

To our valued guest, the team at Lough Eske Castle are entirely focused on your experience during your time here and our priority is your health and safety. We want to reassure you that we closely follow guidance and procedures outlined by Failte Ireland and the Irish Health Services Executive (HSE) regarding COVID-19 safety measures, to support the health, safety and wellbeing of our guests, our staff and our community. Outlined below for your convivence is current health & safety updates per department and each element of your guest journey throughout the castle to assist you with your stay.

Kindly note non-residential guests visiting Lough Eske Castle for indoor dining are required as per recent government guidelines to present proof of vaccination or immunity, along with proof of identification for guests who are 18 or over. Children under 18 dining with adults do not require proof of immunity unless unaccompanied by an adult. A maximum of 15 guests including no more than 10 adults may be seated at one table in our Restaurant and Bar areas.

Reservations are required in advance for all areas of the castle, please call our team on 00353749725100 or email reservations@lougheskecastlehotel.com to make your booking. 

Thank you for your continued support and we look forward to welcoming you all back to Lough Eske Castle.

Dónal Cox

General Manager

  • Valet parking will not be available during this time however our Doormen and Concierge team will be delighted to assist you with your arrival at the hotel 
  • Please note that in accordance with the latest Government Guidelines all guests are now required to wear face coverings in all public areas for the duration of their stay
  • Visible signage outlining hygiene protocols at the hotel have been placed around the property, and our colleagues will observe social distancing whilst checking you in and out
  • Contact less payment options and e-mail receipts are available and will be encouraged. Where this is not possible, payment terminals will be disinfected before and after each transaction
  • Room key cards will be disinfected with medical-grade antimicrobial agent after each stay
  • Please note that in accordance with the latest Government Guidelines all guests are now required to wear face coverings in all public areas for the duration of their stay
  • Frequent cleaning and sanitising of all surfaces and touch points is being carried out throughout the hotel 
  • Furniture has been rearranged in lobbies and communal areas in such a way to allow you to enjoy our facilities with proper social distancing
  • Hand sanitiser stations are available throughout the hotel at every necessary location
  • Signage will remain in place throughout our public areas to remind our guests to observe social distancing and hand washing
  • Doorways will be left open where allowed to reduce contact, and elevator usage will be monitored to limit capacity and ensure priority access for those in need

  • A thorough cleaning and sanitising programme is in place for all guest bedrooms and bathrooms in preparation for your arrival with specific extra attention being given to all touch points throughout
  • All additional collateral, furnishings and non-essential items will be removed from our bedrooms so we can focus on the highest levels of cleanliness
  • Linens will be washed at a minimum of 70°C for at least 25 mins to kill potential bacteria
  • Newspapers, magazines, and all paperwork will be removed from guestrooms and replaced by our complimentary PressReader App which grants you access to over 7,000 newspapers and magazines via your own personal devices
  • Guest directories are available to view on your television, up to date menus and information on the hotel are also updated on the hotel website 

  • In order to maintain social distancing, all breakfast, dinner, lunch and afternoon tea bookings are to be made in advance to secure availability.  Please contact our Reservations team on 00353749725100 to make your reservation 
  • Please note that in accordance with the latest Government Guidelines all guests are now required to wear face coverings in all public areas for the duration of their stay
  • Non residential guests visiting Lough Eske Castle for indoor dining are required as per recent government guidelines to present proof of vaccination or immunity, along with proof of identification for guests who are 18 or over. Children under 18 dining with adults do not require proof of immunity when accompanied with an adult
  • A maximum of 15 guests including no more than 10 adults may be seated at one table in our Restaurant and Bar areas 
  • All dining services will now have the option of in-room and takeaway, in addition to table service in our restaurants and bars
  • Buffet services will be replaced by comprehensive menus for breakfast, lunch, afternoon tea, and dinner which our team of service staff will deliver with the utmost care and attention.
  • Menus will be replaced where possible with digital offerings or single use copies that are disposed of after use.
  • Tableware including all used and unused wares, condiments, place mats, and linens will be removed and disinfected after each party has left. Tabletops and chair arms will also be disinfected after each seating


Dining Menus and Information
  • Spa treatments rooms and the relaxation room are open, treatments of 45 minutes or more are available. Please click to visit our CARA Organic Beauty Spa website page for more information on treatments and how to book
  • Our pool is constantly being monitored and an intensive cleaning programme is carried out through the day focusing on high volume areas and touch points
  • Please note that in accordance with the latest Government Guidelines all guests are now required to wear face coverings in all public areas for the duration of their stay
  • An enhanced educational and training program for all employees will run continuously, to ensure the utmost levels of safety and security throughout all areas of our operations
  • Any local health guidelines around the wearing of Personal Protective Equipment will be strictly adhered to by our teams across all departments from guest services to back-of-house and kitchens
  • A robust hand washing program is in place with all employees required to thoroughly wash their hands every 60 minutes, with records kept
  • Each member of the Lough Eske Castle team will be wearing all appropriate Personal Protective Equipment