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Best Rate Guaranteed
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Reservations Supervisor

Position Summary
Reporting to the Cluster Revenue Manager, your main role will be the day-to-day management of the reservations team ensuring a seamless and efficient booking process.

Responsibilities and Duties
  • Handle guest reservations via telephone, email and online to ensure that these are processed to the highest standard.
  • Promote and sell hotel services and products.
  • Maintain guest information in line with company policies.
  • Support and training of the reservations team
  • Deliver on plans and objectives enabling reservations and hotel targets to be achieved.

Qualifications
  • Previous reservations experience
  • Knowledge of property management systems, Hotsoft would be an advantage
  • Excellent knowledge of Microsoft Office Programs including Outlook and Excel
  • Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests

Job Type: Full-time

Schedule:
  • Flexitime
  • Monday to Friday
  • Weekend availability

TO APPLY

To apply please send your CV and cover note to careers@lougheskecastlehotel.com